Automation for Retail
Keep inventory, orders, and marketplace listings in sync — without ops teams re-keying across POS, ERP, and ecommerce portals.
Retail
Autonomous Ghost connects Shopify, Amazon, POS systems, and WMS tools so retail teams reduce oversells, accelerate returns processing, and publish accurate catalog data everywhere.
Pain point
Inventory mismatches between ecommerce, marketplaces, and store POS
Pain point
Returns and refunds processed manually across portal and ERP screens
Pain point
Promotional pricing updates lagging on secondary marketplaces
Outcome
Unified available-to-promise across channels within minutes
Outcome
Same-day returns crediting with automated RMA workflows
Automate retail workflows
Autonomous Ghost connects Shopify, Amazon, POS systems, and WMS tools so retail teams reduce oversells, accelerate returns processing, and publish accurate catalog data everywhere.
Built for omnichannel retail ops
Marketplace & DTC sync
Push SKU, price, and inventory updates to Amazon, Shopify, Walmart, and regional marketplaces.
Returns & RMA automation
Generate labels, update ERP credit memos, and notify customers from one flow.
POS & WMS reconciliation
Match daily sales files to warehouse pick totals and flag shrink exceptions.
Promo & markdown workflows
Apply campaign pricing windows with rollback and audit trails.
Compliance & security
PCI-aware handling: Ghost does not store card data. Marketplace credentials use encrypted vault storage with role-based access and audit logs for order and refund automations.
Real-world workflows
Use case 1
Sync Shopify inventory to Amazon Seller Central every fifteen minutes
Use case 2
Process ecommerce returns into NetSuite credit memos automatically
Use case 3
Alert stores when online orders exceed regional stock thresholds
Use case 4
Upload seasonal collections to multiple marketplaces from a master sheet
Step-by-step automation
Step 1
Online order → reserve stock → WMS pick list → carrier label → tracking email
Step 2
Return initiated → RMA approval → refund ERP entry → restock signal
Step 3
Promo start → price push to all channels → rollback at campaign end
Get started in minutes
Step 1
Connect ecommerce, marketplace, and ERP credentials in Ghost Connections
Step 2
Map SKU and location masters between systems
Step 3
Import the Retail Inventory Sync or Returns Processing template
Step 4
Run parallel stock checks, then enable scheduled sync and alerts
